Shipping and Delivery Information
At Our website, we want to ensure that your shopping experience is as smooth as possible, from browsing to receiving your items. Below is everything you need to know about our shipping options, delivery times, and policies.
Where We Ship
We are happy to offer shipping to both domestic and international locations.
Domestic Shipping: We ship to all 50 states within the United States and U.S. territories.
International Shipping: We currently ship to select countries. During checkout, you’ll be able to select your country from a list of available shipping destinations. If you’re not sure whether we ship to your country, feel free to contact our customer service team for assistance.
Shipping Methods and Costs
We offer a variety of shipping options to fit your needs, whether you’re looking for affordable standard delivery or need your items in a hurry. Shipping costs and estimated delivery times are as follows:
Estimated delivery time: 2-3 business days
Express Shipping (Domestic)
Estimated delivery time: 5-7 business days
Express Shipping (International )
Order Processing Time
After you place your order, it will be processed and prepared for shipment. Most orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the following business day. You will receive an order confirmation email once your purchase is complete, followed by a shipping confirmation once your order has been dispatched.
Tracking Your Order
Once your order has shipped, you’ll receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website, or you can track your order directly from your Order History page in your account. If you have trouble tracking your order or have questions, feel free to contact us for assistance.
Shipping Issues and Delays
While we do everything we can to ensure timely delivery, sometimes delays can happen due to factors like weather, holidays, or carrier issues. If your order doesn’t arrive within the expected delivery window, please reach out to us, and we’ll help you track it down.
Lost or Stolen Packages
If your package shows as delivered but you haven’t received it, please first check with your neighbors or building management. If you still cannot locate it, contact us immediately, and we’ll assist you in filing a claim with the carrier.
Damaged Items
If your package arrives damaged, please take photos of the item and packaging and contact us within 48 hours of delivery. We’ll work with you to resolve the issue quickly, either by replacing the item or issuing a refund.
Thank you for shopping with Our website! We appreciate your business and look forward to serving you again soon.